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Zain- Sudan (formerly Mobitel) commenced its lasting journey towards the end of 1996, leading the way as the first mobile telecom operator in Sudan. Launching its commercial activities in February 1997, Zain put Greater Khartoum on the telecommunications map through its GSM network, turning Sudan into the fourth country to launch mobile services in North Africa. It was established as a joint-stock company with the shares divided between Sudan Telecommunications Company Ltd. (Sudatel) and several other shareholders including Celtel until 2006, when it was fully acquired by the Mobile Telecommunications Company (MTC) as part of its strategy; to transform from a local to a regional, then a global telecom entity. Following the acquisition, Zain consolidated its position in the Middle East and Africa, transforming Mobitel into the leading mobile telephone operator in Sudan, and the most distinguished among Zain Group's operations which extend across Asia and Africa. On September 9th 2007, the Sudanese Mobile Telephone Company (Mobitel) simultaneously rebranded to Zain together with the other companies in the Group in Kuwait, Bahrain and Jordan. Zain then became the brand name of the group's companies in Africa and the Middle East, operating in Kuwait, Bahrain, Saudi Arabia, Iraq, Jordan, Lebanon (MTC Touch), and Sudan. Since its launch, the company's mission has been, to provide services that exceed customers' expectations, develop the communities in which it operates, boost Sudan's economic growth and create unique value for its partners and shareholders. Today, Zain– Sudan is proud to own the biggest market share 42% with more than 12 million active customers. Zain– Sudan succeeded in strengthening its relationship with the Sudanese community by remaining proactive, providing innovative services, contributing to its development and progress in addition to extending its coverage to reach more than 90% of Sudan's total population. The Sudanese Mobile Telephone Company Ltd. (Zain) provides 2G and 3G mobile phone services under the license granted to it by the National Telecommunications Corporation (NTC) in accordance with telecommunications act 2001. At the beginning of 2016 Zain - Sudan launched the 4G LTE technologies to become the first operator launching this technology nationwide.​


Network Coverage

By the end of the year 1996 , Zain started walking its first footsteps in Sudan. It initially planned the GSM network targeting Greater Khartoum, Jabel Awlia in the west to the southern industrial area in Mahdia and Baggier and Halfaya north and then Al-Jarif east. It was then, ten(BTS) radio stations in Phone House and Burry, were activated to cover greater Khartoum , Khartoum North and Omdurman Shambat , Mahdia and south of Khartoum in the new extension , and the General Command and Umm Haraz . The implementation of this project was carried out by a group of 15 engineers from the Radio section. The first conversation to test the network of the Sudanese mobile phone , was made at the end of November 1996 , and in beginning of the first week of January, 1997 the first GSM network was commercially launched , the thing that the British Economist magazine reported in the headlines : Success of the telecommunications industry in the Arab world . Sudan came in fourth place in northern Africa in the launch of mobile phone service after Morocco, Tunisia and Algeria, while it is already more than two months ahead of Egypt. It was by the end of 1997, the service was launched to the states. Wad Madani and Port Sudan joined Sudanese telephone network after Khartoum, through the charted optical cable IAF. The year 1998 witnessed a giant leap in the development of Sudanese mobile phone network to cover Al Jaily petroleum refinery in the capital, as it covered: El Obeid, Juba , Hassahissa , Managel , Sennar , Damazin, Kosti and Gedaref , Kassala, Atbara and Shendi , Dongola , Suakin , Sinkat , Nyala and El Fasher States . The year 1999 has targeted main roads and a number of inter cities as, Kamleen , FAO and Duwaim , Um Rawaba and Rahad and Dilling , in addition to Malakal and Wau in southern Sudan. In 2016 Zain extend it service coverage to cover more than 1000 city/village by voice and data service. In Q3 2016 Zain start lunching the 4G service (LTE) over the main city in Sudan and plan to be expand to cover the rest of city/village in the coming years.​

Zain ... the main Network

Since the beginning of commercial activity, Alcatel, the French, had represented the basis for the Sudanese Mobile phone company's network equipments, and then began to develop steadily, and over the years, Zain stations increased the scope of coverage and the development of the national network technologies. And then began to introduce data communication services, which requires the updating and changing the devices and equipment used. 

In the end of 2003, the equipment main supplier was shifted ,from " Alcatel to Swedish Ericsson , a leading company in the field of communications worldwide At that time , the equipments used to provide a capacity of 750 thousand customers , and the company's equipment were all installed in the Telephone house in Khartoum . 
To meet the increase in the number the customer's base, Zain has developed a key network to accommodate advanced services to meet the aspirations of customers and keep pace with global progress in this high technical area. In 2016, the capacity of the main network exceeded 13 million customers who enjoy the latest information technology art in the world. With the Ericsson and Huawei equipments supported with biggest ICT supplier in the world, Zain network was classified as of the most stable and efficient networks in Africa and the Middle east. 

Jabra Project site

Zain equipment center in Jabra southern Khartoum is the largest and most modern of its kind in the African continent, run on the latest global systems and the latest communications operational environment. The center is characterized by the possibility of direct expansion to meet growing customers base, as well as it contains the latest technical disaster resistance, in addition to the sophistication of equipping and construction. 
Today, Zain uses the latest towers technology, to cover more than 1500 cities in Sudan . Zain pays much attention to the environment by using eco-friendly and intelligent towers, as they are broadcast stations compatible with the environment where there is harmony, and inconsistent with the nature and the aesthetics of the cities, as well as they consume only little energy, and do not need big generators as the case in traditional sites .They derive energy from the wind and the sun, such as those mounted on Totti island and the Corniche and Port Sudan as an example​​

We will continue to challenge ourselves and set new performance standards by investing in the future of our Customers and seeking knowledge and innovation in order to exceed expectations in serving our community.​

To remain the Preferred Mobile Operator in Sudan, leading the Telecommunications Market Growth in Sudan and expanding in the region within adjacent countries, driving economic prosperity, and providing the highest Value for all our stakeholders through operational excellence.​


Managing Director & CEO - Elfatih M. ErwaManaging Director & CEO - Elfatih M. Erwa
Mr. Osama Abd​alla Abdo Kahin Chief Operations Officer (COO)​Mr. Osama Abd​alla Abdo Kahin Chief Operations Officer (COO)​
Eng. Magdi Taha Chief Strategy Officer (CSO)Eng. Magdi Taha Chief Strategy Officer (CSO)
Eng. Khalid Gafar Chief Commercial Officer (CCO)Eng. Khalid Gafar Chief Commercial Officer (CCO)
Mr. Salih Mohamed Ali Corporate Communication Senior DirectorMr. Salih Mohamed Ali Corporate Communication Senior Director
المهندس/ نزار عبد الرحمن موسى - المدير التنفيذي للقطاع التقنيالمهندس/ نزار عبد الرحمن موسى - المدير التنفيذي للقطاع التقني
Mr. Babikir Abbashar Senior Director of FinanceMr. Babikir Abbashar Senior Director of Finance
Ms. Wafaa Homoudi Customer Care Senior DirectorMs. Wafaa Homoudi Customer Care Senior Director
Eng. Rabab Osman - Human Resources & Administration Senior DirectorEng. Rabab Osman - Human Resources & Administration Senior Director
Eng. Mahmoud Mohamed Alassad Senior Director PMO & ContractsEng. Mahmoud Mohamed Alassad Senior Director PMO & Contracts
Eng. Mohamed Sharif Business Development and Parallel Market Senior Director​Eng. Mohamed Sharif Business Development and Parallel Market Senior Director​